Microsoft Office 365 Down for Many Global Users, Microsoft said it had identified a problem that may be preventing customers from accessing the Microsoft 365 admin center and multiple services. “We’ve identified and reverted a networking build that caused user traffic from the internet to Microsoft 365 services to intermittently fail, and are seeing early signs of recovery.”Microsoft 365 Admin Center, Exchange Online, SharePoint Online, Microsoft Teams, Skype for Business, and Yammer have all been affected.
The company’s latest update, some two-and-a-half hours into the outage, hints that the clouds may be beginning to clear. “We’ve identified that a recent networking update may have caused user traffic coming from the internet to fail intermittently before reaching Microsoft 365 services. We’ve reverted this update and are seeing some initial signs of mitigation. We’re continuing to validate the cause of the problem while we monitor the environment for service recovery,” it says.
At 2.13 pm NZT, Microsoft posted a bulletin saying, “We’ve identified a problem that may be preventing customers from accessing the Microsoft 365 admin center and multiple services. We’re working to restore access to the admin center, and we’ll provide more information when we’ve isolated the root cause.” As of 4 pm NZT, large parts of the service were still down and Microsoft’s Office365 Twitter account was still fielding a barrage of queries from users (whom it all directed to a status page).
We’re investigating an issue preventing access to Microsoft 365 services. We’ll provide additional details shortly on https://t.co/AEUj8uAGXl.
— Microsoft 365 Status (@MSFT365Status) November 20, 2019
Administrative functions are inaccessible for many users in the US, Australia, NZ and elsewhere and functions including Teams, SharePoint, OneDrive, Skype, Yammer and Outlook 365 are offline. Although it was not immediately clear how many customers were affected. Some were quick to make hay on Twitter:
Go to the cloud they said….It’s always up they said….Office 365 <====3 pic.twitter.com/aG0KDp1tVg
— Michael Folsom (@SyrDriFols) November 20, 2019
— Scot (@theurparanoid) November 20, 2019
— Gavin Bollard (@RealComputing) November 20, 2019