Soon after Google services down especially Gmail and Drive suffered a major outage across the world including in India on Thursday morning, the tech giant issued a short statement confirming the disruption. “We are investigating reports of an issue with Gmail. We will provide more information shortly,” read the statement on the Google Apps status page.
The Down Detector portal that tracks outages showed 62 percent of people facing problems with attachments and 25 percent reporting issues with log-ins. Not everyone, however, was impacted by the outage, the cause of which was not yet known. Thousands of people took to the Down Detector website to report issues with Gmail, Youtube, and other Google services posted their complaints about the issue on social media.
Google Docs users have welcomed the message that the service has encountered an error and that they should try reloading the page or try coming back in a few minutes. While YouTube’s error page showed a monkey with the message, ‘Something went wrong’. More than 100,000 users have reported problems with YouTube on the down detector from around the world. However, YouTube seemed to be working in an incognito browser without signing in.
As per the down detector website, almost all of Google services were affected including Hangouts, Meet, Play, and Duo. In addition to this, users reported issues with smart home gadgets that are integrated with Google Assistant. Third-party apps that rely on Google’s back end services were also affected. At the time of writing, it was not known what caused the outage.
“We are aware that many of you are having issues accessing YouTube right now – our team is aware and looking into it. We’ll update you here as soon as we have more news,” Youtube’s official handle tweeted. An hour later, it further updated: “We’re back up and running! You should be able to access YouTube again and enjoy videos as normal.”